Shipping policy
Shipping Policy – Stussy Amaya Last updated: May 18, 2026
Thank you for shopping at stussy-amaya.com. This Shipping Policy describes the terms for preparing, shipping, and delivering orders placed on our store.
1. Order Processing
Orders are generally processed within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak activity periods or promotional events, processing times may be slightly extended.
2. Shipping Zones
Stussy Amaya currently ships to:
- The United Arab Emirates
- Europe
- North America
- The majority of international countries
If your country is not available at checkout, please contact us at: contact@stussyamaya.com
3. Estimated Delivery Times
United Arab Emirates
- Standard delivery: 1 to 3 business days
Europe
- Standard delivery: 4 to 8 business days
International
- Standard delivery: 5 to 12 business days
Indicated times are estimates and may vary depending on:
- The carrier
- Customs formalities
- Local delivery conditions
4. Shipping Costs
Shipping costs are automatically calculated at checkout based on:
- The destination
- The package weight
- The selected shipping method
Free shipping may be offered during certain promotions or from a minimum purchase amount.
5. Order Tracking
Once your order has been shipped, an email containing a tracking number will be sent to you.
Tracking can be consulted directly on the carrier's website.
6. Customs and Taxes
For international orders, customs fees, import taxes, or other local charges may apply according to the regulations of the destination country.
These fees remain the responsibility of the customer.
7. Delivery Delays
Stussy Amaya cannot be held responsible for delays caused by:
- Carriers
- Customs services
- Weather events
- Strikes
- Any other event beyond our control
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days after the estimated delivery date with:
- Your order number
- Photos of the package and affected products if necessary
Each situation will be assessed individually.
9. Delivery Address
The customer is responsible for the delivery information provided at the time of ordering.
Stussy Amaya cannot be held responsible for a failed delivery due to:
- An incorrect address
- An incomplete address
- Incorrectly entered information
10. Contact
For any questions regarding shipping:
Stussy Amaya Meydan Grandstand – 6th Floor Al Meydan Rd – Nad Al Sheba Nadd Al Shiba First Dubai – United Arab Emirates
Email: contact@stussyamaya.com Support: support@stussyamaya.com Phone: +971 58 742 6135 Website: stussy-amaya.com